Q1: How to play Netflix/Hulu/Prime Video on this mini projector?
A1: You can play them via *HDMI Connection* with a PC/TV Box, Amazon Fire Stick, and Chromecast. Please kindly note that the Streaming Platforms do not allow devices to Screen Cast/Mirror their videos due to copyright issues.
Q2: Why is there no sound?
A2: Most of the projectors on the market currently do not support Dolby audio. If there is no sound, you can turn off Dolby audio on the streaming media like Netflix (Settings > Display & Sounds > Audio > Dolby Digital Output > Dolby Digital (OFF)).
Also, some files encoded by Dolby/AC3/DTS may not be able to play sound due to copyright issues. This is the characteristic of all projectors.
Q3: I have purchased a Lightning to Digital AV adapter for my iPhone, why is it still can't project?
A3: Because the quality of the adapters on the market varies, we recommend that you buy an HDMI wireless dongle.
Q4: I bought an HDMI adapter for my Android phone, why is it still can't project?
A4: Because the quality of the adapters on the market varies, we recommend that you buy an HDMI wireless dongle.
Q5: Why can't be recognized after inserting the U disk?
A5: Please refer to the manual to check whether the file format in the U disk can be read. This mini projector has a USB2.0 interface, so it only supports U disks(No more than 64GB) with the same USB2.0 interface(the interface color is black). The USB flash drive with a USB3.0 interface is not supported(the interface color is blue).
Q6: When I connect the Firestick, can the power supply end of the Firestick be plugged into the projector at the same time?
A6: Yes, a certain distance is specially set between the HDMI interface and the USB interface of the Y3mini projector. This interface layout is to facilitate the connection of TV sticks and other similar devices. In many projectors, the distance between these two interfaces is very close, which makes it impossible to use the TV stick.